Infor – Configuration, Pricing, Quoting
Redress Infor CPQ Implementation
Client: A major supply chain company based in the US
Challenge: The client required a robust CPQ (Configuration, Pricing, and Quoting) system to handle complex product configurations and pricing strategies. The initial project had experienced significant scope creep, leading to delays and budget overruns.
Solution: We redressed the Infor CPQ implementation project by first conducting a thorough project review to identify areas affected by scope creep. The project involved:
- Comprehensive System Requirements Analysis: Reassessed and clarified system requirements to align with the client’s core business needs.
- Configuration and Customization of the Infor CPQ System: Tailored the system to handle the client’s specific product configurations and pricing strategies effectively.
- Integration with Existing ERP and CRM Systems: Ensured seamless interoperability with the client’s existing systems to enhance overall efficiency.
- User Training and Support: Delivered extensive training sessions for end-users and key stakeholders to ensure smooth adoption of the system.
- Ongoing System Optimization and Support: Provided continuous support and regular updates to prevent future scope creep and ensure the system remained optimized.
Outcome: The client achieved faster quote generation, improved pricing accuracy, and better customer satisfaction through a more efficient and streamlined CPQ process. By redressing the project and addressing the scope creep issues, we delivered a solution that met the client’s needs within the revised budget and timeline, restoring confidence and ensuring project success.
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