Privacy Policy

Last Updated: November 22, 2024

1. Introduction

Welcome to Harke & CO (“we,” “our,” or “us”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect:

• Name and contact information
• Email address
• Billing and payment information
• Account credentials
• Device and browser information
• IP address and location data
• Usage data and preferences

2.2 Automatically Collected Information

We automatically collect:

• Log data
• Cookie information
• Analytics data
• Device identifiers

3. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process transactions
• Send administrative information
• Improve our website and services
• Respond to customer service requests
• Send marketing communications (with consent)
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 We May Share Information With:

• Service providers and business partners
• Law enforcement when required
• Professional advisors
• In connection with business transfers
• With your consent

4.2 We Do Not Sell Personal Information

5. Data Protection and Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Access controls
• Regular security assessments
• Employee training
• Incident response procedures

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Disable cookies
• Port your data
• Withdraw consent

6.1 California Residents’ Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA).

6.2 Canadian Residents’ Rights (PIPEDA)

Canadian residents have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA).

7. Children’s Privacy

We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it immediately.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions
• Remember preferences
• Analyze website traffic
• Provide personalized content

You can control cookie settings through your browser preferences.

9. International Data Transfers

We may transfer data internationally and implement appropriate safeguards in accordance with applicable laws.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. We will notify you of material changes through:

• Email notification
• Website notice
• In-app notification

11. Contact Information

For privacy-related inquiries:

Email: [email protected]

12. Legal Basis for Processing (If Applicable)

We process personal information based on:

• Contract performance
• Legal obligations
• Legitimate interests
• Consent

13. Data Retention

We retain personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

14. Third-Party Links and Services

Our website may contain links to third-party services. We are not responsible for their privacy practices.

15. Compliance with Laws

We comply with applicable privacy laws including:

General Data Protection Regulation (GDPR) if applicable

California Consumer Privacy Act (CCPA)

Personal Information Protection and Electronic Documents Act (PIPEDA)

16. Automated Decision Making

We may use automated decision-making and profiling for:

• Fraud prevention
• Service personalization
• Risk assessment

You have the right to:

• Request human intervention
• Express your point of view
• Contest automated decisions

17. Privacy Impact Assessments

We conduct privacy impact assessments for high-risk processing activities, including:

• New technology implementation
• Large-scale processing
• Systematic monitoring

18. Data Breach Notification

We will notify affected individuals and authorities of data breaches:

• Without undue delay
• Within legally required timeframes
• With details of potential impacts and mitigation measures

19. Sensitive Personal Information

We provide enhanced protection for sensitive data including:

• Health information
• Financial data
• Biometric data
• Government IDs

20. Digital Advertising and Analytics

20.1 Online Advertising

We participate in interest-based advertising and use:

• First-party cookies
• Third-party cookies
• Web beacons
• Similar technologies

20.2 Analytics Services

We use analytics providers to understand:

• User behavior
• Website performance
• Service optimization

20.3 Opt-Out Rights

You can opt-out of:

• Targeted advertising
• Analytics tracking
• Cross-device tracking

21. Employee Data Protection

For employee and job applicant data, we:

• Follow specific retention schedules
• Implement access controls
• Provide separate privacy notices

22. Dispute Resolution

For privacy-related disputes:

• Internal complaint process
• Alternative dispute resolution
• Regulatory authorities
• Applicable courts

23. Business Continuity

We maintain business continuity plans to:

• Protect personal data during disruptions
• Ensure data availability
• Maintain security controls

24. Cookie Policy

24.1 What Are Cookies

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information.

24.2 Types of Cookies We Use

Essential Cookies

• Purpose: Website functionality
• Duration: Session/Persistent
• Cannot be disabled

Preference Cookies

• Purpose: Remember user settings
• Duration: 1 year
• Can be disabled

Analytics Cookies

• Purpose: Understand user behavior
• Duration: Up to 2 years
• Can be disabled
• Providers: Google Analytics, etc.

Marketing Cookies

• Purpose: Track advertising effectiveness
• Duration: Up to 2 years
• Can be disabled
• Used for retargeting

24.3 Third-Party Cookies

We use cookies from:

• Analytics providers
• Advertising networks
• Social media platforms
• Payment processors

24.4 Cookie Management

You can manage cookies through:

• Browser settings
• Our cookie consent tool
• Third-party opt-out tools

24.5 Do Not Track

We honor Do Not Track signals when technically feasible.

24.6 Cookie Consent

We obtain explicit consent before placing non-essential cookies, in compliance with:

• GDPR
• CCPA
• PIPEDA
• ePrivacy Directive

24.7 Cookie Updates

We regularly review and update our cookie practices.